The ENS group are committed to lowering our customer's OPEX. Through our 'all-in-one' Solution.
How?
Through maintenance contracts and SLAs that are competitively priced; giving our customers peace of mind that their products are being taken care of, at a lowered cost, by a trusted experienced company, that supports 100s of OEMs.
Hotline support
Providing remote hotline support covering all levels in multiple languages and time zones.
SLAs
- Hardware maintenance
- Product lifecycle management
- Remote support
- Software upgrades
- Advance product replacement
Maintenance
Tailored maintenance contract packages including regular checks of your PV system/ solar plants. Including grass cutting, solar panel cleaning (to improve performance).
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Fault Clearance
We also provide remote monitoring of your plant, with an alarm in case of malfunctions. We provide Redispatch 2.0 for plants larger than 100 kWp
Troubleshooting: On-site measurements, replacement of defective devices.
Exchange/ Repair
In most cases we repair successfully down to component level and if products are deemed to be BER, we offer replacement solutions.
We have a wide variety of inverters in stock from different manufacturers and power classes available across all of our locations.
Re-powering
The ENS group provide support to commercial customers with re-powering projects. We have access to high volume stock/ parts to enable a smooth re-powering process. Contact us today to find out more!