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Signing an IT/ solar maintenance contract

Maintenance Contracts 

The ENS group are committed to lowering our customer's OPEX. Through our 'all-in-one' Solution.

 

How?

 

Through maintenance contracts and SLAs that are competitively priced; giving our customers peace of mind that their products are being taken care of, at a lowered cost, by a trusted experienced company, that supports 100s of OEMs.

Hotline support

Hotline support

Providing remote hotline support covering all levels in multiple languages and time zones. 

Service Level Agreement

SLAs

- Hardware maintenance

- Product lifecycle management

- Remote support 

- Software upgrades

- Advance product replacement

ALL-IN-ONE SERVICE
European Network Services 'All in One' solar/ netwoking service

Maintenance

Tailored maintenance contract packages including regular checks of your PV system/ solar plants. Including grass cutting, solar panel cleaning (to improve performance). 

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Fault Clearance

We also provide remote monitoring of your plant, with an alarm in case of malfunctions. We provide Redispatch 2.0 for plants larger than 100 kWp


Troubleshooting: On-site measurements, replacement of defective devices.

Exchange/ Repair

In most cases we repair successfully down to component level and if products are deemed to be BER, we offer replacement solutions.


We have a wide variety of inverters in stock from different manufacturers and power classes available across all of our locations. 

Re-powering

The ENS group provide support to commercial customers with re-powering projects. We have access to high volume stock/ parts to enable a smooth re-powering process. Contact us today to find out more!

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